Policy on Replacements/Returns

• If your product arrives damaged or faulty, please do not accept it. If you did accept it, please get in contact with our customer service team on +8801404044888
• wishprintex,s  7-Day Easy Return Guarantee includes:
• Easy Returns if you are not satisfied with the product’s quality or size.
• If the return/refund issue cannot be resolved in a maximum of 07 days, you will receive a full refund [minus shipping costs]. * Formalized adverbial returns for credit card payments may take longer depending on commercial banks.
• You have to notify us within 24 hours after receiving the products from the delivery man.
•  You can return the products if:
• You received a defective product.
• You received a physically damaged product.
• You are unhappy with the product’s quality.
• The product is different from the description on the website.
• A problem with size or fit
• All items that can be resold are always returnable.Except the following:
• Items that have been worn or washed
• Products sold as a set or as a combo are not returnable or replaceable as individual items.
• Products should not be used.
• Products must be in their original condition.
• Items should be unused, unaltered, unsoiled, and products with their original tags.
• The item must be in the original packaging and in the original condition.
• Seal open branded items cannot be returned in case of not being happy with the products, as they can’t be resold. except if the product is damaged or torn inside the packet.
• The customer must ensure the item is packed and delivered securely; wishprintex wishprintex will not be held responsible if the goods get damaged on their return to the wishprintex office or outlet.
• Returns are easy, simply follow these steps-
• With Order ID details and problems, e-mail us at  wishprintexbd@gmail.com within 24 hours or just dial us here: +8801714301810
• We will confirm the return request and will inform you about the pickup process.
• Please ensure that the products are in unused and original condition. Include all the price tags, labels, original packing, and invoices along with the products.
• Please note that you need to contact us within 24 hours after receiving a faulty or damaged product. It is very necessary that you contact us via mail, and you also have to send us the product within 7 days. We will bear the return delivery charge.

The Refund Policy

• wishprintex wishprintex provides the most hassle-free online shopping experience. Your money is safe with us. Refunds are issued when If we are unable to provide a replacement,
• After returning, if you want your money back,
• If a different product is delivered to you.
• If you have a change of mind, you can cancel the booking before the products are already shipped.
• If you don’t want a replacement,
• Most refunds are fully refunded within 7 days after we receive and process your return.
• -If you pay us by card, we will request a refund from the bank, which will take 7-10 working days. (Depending on the commercial bank, credit card payment returns may take longer.)
• -If you pay us by bkash/nagad/rocket, then your money will be sent via bkash/nagad/rocket to your desired account within 2-5 working days.
• Refunds are easy. Simply follow these steps.
• Please send us an email with your Order ID to wishprintexbd@gmail.com.
  Or just dial us here: +8801714301810
• We will confirm the refund request and will inform you about the process.
• Please note that if we send you faulty products, we will bear the delivery charge and transaction costs for credit card payments.

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